WHO WE ARE
A Boutique House with a Global Appetite
ACG is a marketing, PR, and communications agency for brands that want the intimacy of a partner who knows their world and the ambition of a creative team that holds itself to a global standard.
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Built to Disrupt Since 2010
In 2010, a vision took shape in Kingston: an agency that would give Jamaica's small and medium-sized businesses access to world-class marketing intelligence, creative firepower, and brand-building expertise.
At the time, the myth was simple: great marketing belonged to big companies with big budgets. Multinational corporations had the resources. Local businesses had to make do.
ACG was founded to dismantle that myth — permanently.
Today, we remain what we set out to be: a strategic partner for brands that refuse to choose between cultural truth and global standard. We are small enough to care about every detail. We are bold enough to benchmark ourselves against the best agencies in the world.
How We Work
Every engagement is built on the same foundation: strategy before execution, insight before output, partnership before delivery.
We Start with Your World
Before we create anything, we understand everything. Your market. Your audience. Your competition. Your real business challenge. We find the human insight others miss.
We Turn Insight into Strategy
That insight becomes a defensible strategic position. Clear. Compelling. Actionable. It is the foundation for everything that follows.
We Craft Work That Moves Markets
Strategy becomes story. Campaigns, content, and communications crafted to earn attention and carry your brand across every channel that matters.
We Measure What Matters
Transparent reporting. Honest counsel. Continuous refinement. Because a partner is invested in the next result, not just the last one.
Meet Your Managing Director
When you work with ACG, you work with Louise-Ann.
Louise-Ann Douglas
Founder & Managing Director
I have spent more than 15 years building brands across consumer goods, financial services, hospitality and education, in-house and agency-side, for names including LASCO, Twinkl and Consolidated Bakeries. I started ACG because I kept seeing the same thing: businesses with a real story and no one to tell it properly.
When you work with ACG, you work with me. I am in the first conversation and I am there at the final report. Where a project calls for design or film, I bring in specialists I trust and I direct the work myself.
"Every business has a story worth telling. Our job is to help them tell it in a way that opens doors to new partnerships and opportunities."
— Louise-Ann Douglas, Founder & Managing Director
Why Brands Choose ACG
Boutique by design. Global by standard. Here is what sets us apart.
Partner, Not Vendor
We invest in your outcome, not just your brief. From first conversation to final report, we are invested in your growth, brand equity, and competitive position. You are not a project. You are a partnership.
Boutique Attention
Your Managing Director is on your account from the first conversation to the final report. Where a project calls for design or film, we bring in specialists we trust and direct the work ourselves.
Caribbean Fluency
We understand the culture from the inside — what moves a Jamaican audience, what resonates with Caribbean travelers, and how to translate that fluency for global markets and international audiences.
Global Standard
Strategy and creative benchmarked against the best agencies in the world. Caribbean origin is our advantage, never our ceiling. We compete globally and win locally.
Our Values
Excellence
We hold every project to the standard of the best work in the world. Every detail. Every time.
Partnership
Your growth is our growth. Your success is our measure of success.
Authenticity
We celebrate Caribbean culture and translate it for global audiences.